1. Introduction
Bajili ("we", "our") holds your privacy in the highest regard. This Privacy Policy explains what information we collect, why we collect it, and how it is used when you access the bajili.bet website or mobile app.
By registering on or continuing to use the Bajili platform, you are deemed to have consented to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read in conjunction with.
2. What Types of Data We Collect
Bajili collects only the data necessary to provide you with our services. We do not collect any information beyond what is required.
| Data Type | Example | Source of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Information | Email address, phone number, postal address | Registration Form |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Device & Technical Information | IP address, browser type, device type | Automatically |
| Usage Information | Game history, betting records, login timestamps | Platform Operations |
| Cookies & Tracking Data | Session information, preference settings | Cookies & Similar Technologies |
3. How Your Data Is Used
Bajili uses your data for the following purposes only and never for any unauthorized use:
- Account Management: To create, verify, and manage your account.
- Service Delivery: For providing gaming, betting, transactions, and other services.
- Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
- Customer Support: To resolve your complaints and queries.
- Legal Compliance: To meet regulatory compliance requirements.
- Service Improvement: To enhance and improve your experience on our platform.
- Marketing Communications: To send you relevant offers and promotions, with your consent.
- Responsible Gaming: To analyze usage patterns in support of responsible gaming and addiction prevention.
5. Cookies & Tracking Technologies
Bajili's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your language preferences, game settings, and similar customizations.
- Analytics Cookies: Collects anonymized data to understand platform usage and drive improvements.
- Marketing Cookies: To show you relevant ads based on your preferences (with your consent only).
6. Data Security Measures
Bajili uses industry-standard technologies and practices to protect your personal data. Our security measures are regularly updated and audited.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Option to enable 2FA for added security on your account.
- Data Center Security: Our servers are hosted in ISO 27001-certified data centers.
- Access Controls: Only authorized personnel can access your data, in accordance with our strict internal security policies.
- Regular Security Audits: Regular penetration testing is conducted by independent third-party security experts.
- Data Breach Response: In the event of a data breach, we will notify affected users within 72 hours.
7. Data Retention Period
Bajili retains your data only for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements:
- Active Account: All data is retained for as long as your account remains active.
- Closed Accounts: After account closure, data is typically retained for up to 5 years for legal compliance purposes.
- Financial Records: A minimum of 5–7 years as required by law.
- Customer Support Contact: 3 years from the date of resolution.
- Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last up to 12 months.
8. Your Privacy Rights
As a Bajili account holder, you are entitled to the following rights. To exercise any of them, please get in touch with us:
9. Children's Privacy
Bajili strictly does not provide services to anyone under the age of 18. We do not knowingly collect or store personal data from minors.
If we become aware that data from a minor has been collected, we will immediately close the account and delete all associated data. If you know of a minor's account, please support@bajili.betto let us know.
10. Changes to the Privacy Policy
Bajili may update this Privacy Policy from time to time. For significant changes, we will notify you through the following means:
- A notification will be sent to your registered email address.
- A notification will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will reflect the change.
Continued use of Bajili after any changes will be considered acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests to exercise your rights under our Privacy Policy, please contact our Data Protection team:
- Email: privacy@bajili.bet
- General Support: support@bajili.bet
- Live Chat: Available after logging into the platform (24/7)
We will acknowledge your request within 48 hours of receipt and aim to provide a full response within 30 days.